STK Fire and Risk Management Ltd pursue Total Quality and Continuous Improvement in order that the customer receives a service second-to-none. This is achieved in the following ways:
- Every customer is an individual, we will always listen to your needs and approach and deliver each assessment or training product tailored to the business you are in.
- Our systems are based upon the same class leading models used by the organisations that enforce your compliance (the Fire Service and the Health and Safety Executive).
- Our Constructionline customer feedback shows us as consistently exceeding the standard score for our sector.
- Our qualified Assessors and internal Quality Assurance systems demand that our recommendations will withstand (and have withstood) the external scrutiny of the enforcing Bodies, for your peace of mind.
- Every customer feeds back to us formally and informally to enable our continuous improvement.
- Our extensive experience in the field of Fire and Safety is at your disposal for a full 12 months in support of our work.